For more information, visit Data Security Page, FedEx Office or other participating FedEx location, FedEx Office, Office Depot, OfficeMax, FedEx Ship Centeror FedEx Authorized ShipCenter, FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339. You must undertake the packaging procedure yourself, unlike UPS, and Spectrum will handle the postage. You can finally be at peace, knowing that you were able to complete the whole procedure. There are certain things that you should keep in mind while returning the equipment. 1.Provide users with complementary products. Visit a Spectrum Store Come see us to shop and learn about new products, upgrade services, pick up equipment (including self-install) and make payments. If you sign up for DoNotPay, we will use the information you provide to create a personalized return letter and send it to the company in question. Can I Return my Spectrum Equipment to any Spectrum Store? Spectrum Auctions. For best results, you should choose an antenna model with a range rating that is appropriate for your location. If there is no UPS store or Spectrum store in your area, you may return it through FedEx. But you will have to set it up on a device. File a. ). Return Spectrum equipment at a UPS store so that you dont have to worry about the box and shipping label. Make sure that you bring the equipment to an actual UPS store and not just a location. If so, the store will either include a return label in the original shipment or send a label once you request it. How long do you have to return equipment to Spectrum? Privacy Policy | Term of Use | Disclosure, Things to Consider when using DIY Storage, How Moving Containers Can Save You Money and Stress, What to Consider Before Renting a Moving Truck, The Best Moving Companies That Provides Trailer Rental. Fine navigation and lane guidance will escort you all the way. We recommend using one of the following browsers to access this site. Count on accurate, real-time location information. Do not just assume that dropping off the equipment is the end of the procedure. You can return your equipment to your nearby spectrum store. However, at the end of the process, a big load will be lifted off your chest. Once you have returned all of the equipment and any applicable fees have been paid, you should receive your final bill along with a confirmation of your service cancellation. Clients who dont want to return the equipment will also be charged a fee to make up for the losses they might have incurred during the manufacturing process. The spectrum equipment drop off locations can help with all your needs. View Details Get Directions. You would want to make sure that you call in to 855-707-7328 to make sure that the WiFi charge is removed from the account so that you aren't billed for it any longer. We'll . Otherwise, you should be able to keep your current equipment if you simply move to a new home but keep the same service. Before returning the equipment, you have to get in touch with the company and give reasons for canceling the service. . This table summarizes the ways in which you can and cant return your equipment: Do you want to know if Spectrum has established any special return policy during the pandemic? You will receive a box and return label to send your equipment back to the company. All Locations Florida Spectrum Store Locations in ${srcitylookup/state} Altamonte Springs (1) Apopka (1) If you need to transport Spectrum equipment, it is best to contact a third-party hauling and transportation provider that specializes in this type of service. This is an alternative to returning your equipment at a Spectrum or UPS store. However, you cannot return an Apple TV through Spectrum if you removed the shrink wrap. Do not drop them off at FedEx Drop Box. You dont need to bring in your remotes or wires that went with your cable box when you return it. I went to the store to return equipment. Wow Mover. This includes items like the cable box, remote control, power cords, Ethernet cables and coaxial cables. Radar is a radiolocation system that uses radio waves to determine the distance (), angle (), and radial velocity of objects relative to the site. Canceling Spectrum can be a difficult process due to a variety of factors. To get rid of cable TV, you will need the right equipment to be able to watch other types of TV programming, such as streaming services, over the internet. Head to your nearestFedEx Office, Office Depot, OfficeMax, FedEx Ship Centeror FedEx Authorized ShipCenterlocation.. Check to see whether the online store provides a preprinted FedEx label for return shipping. If there's a problem with your final bill, Spectrum will still help you out. I cancelled my service at 5/3 and was told to return my device "as soon as possible" but not specific in date. All you have to do is to bring the equipment to your nearest UPS store. You may still need to have a Spectrum technician hook up your existing equipment once you move to a new house. Once you return your poor-quality purchase successfully, check out how our app can: With our AI-powered robot lawyer app by your side, you no longer have to tolerate corporate attitudes. Find the Answers to All Your Questions About the Ubisoft Return Policy, Exploring the T.J.Maxx Holiday Return Policy With DoNotPay, Understanding the Aropostale Return Policy, The Container Store Return Policy Decoded, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, 14 days for Apple devices and accessories, Bring the equipment to your nearest UPS store or FedEx or USPS Office location, Go to the Spectrum website and find their, Bring your equipment along with the original receipt, Pack your equipment in a cardboard shipping box, Seal the box and drop it off at any FedEx Office location or USPS store, Specify why youre returning the equipment. If the retailer sent your product in reusable FedEx packaging, itll say its reusable on the front of it. Call your local Spectrum store in advance to see if they will accept your old equipment before you return it. There are more than 650 Spectrum stores across the country. 8504 FIRESTONE BLVD. For more information about returning Spectrum equipment, contact Spectrum Support at (800) 892-4357. When Its Necessary To Use Climate Controlled Storage? What do you do With Spectrum Equipment When Moving? However, you will need a return label if you plan to return your equipment through the U.S. Additionally, the customer service representatives may attempt to persuade customers to stay or offer a lower rate, which can be difficult to navigate and could lead to frustration if not handled properly. You must first call 1800-531-5000 and request an Equipment Return Kit. Some cable providers allow you to return the cable box via mail, simply following the instructions provided with the original box and packing. Although giving this reason may prompt the customer care representative to tell you they will send a technician to fix the problem. How do you Send Equipment Back to Spectrum? When we buy spectrum equipment, the process of installation is relatively easy. Otherwise, Spectrum directs customers to UPS instead of their own stores the vast majority of the time. Then, a technician will come to collect your equipment. Some customers have also had difficulty getting through to customer service due to the long queues and wait times. Visit our tracking page to track your package. Your email address will not be published. Spectrum will send you a new cable box even before you exchange your current one in most cases. Give your drivers seamless experiences by integrating turn-by-turn navigation powered by Google Maps right into your app. We have updated our list of supported web browsers. Are you dissatisfied with your internet or cable provider and want out of the deal? If you want to return Spectrum equipment, you can do it in one of two ways: Return it in person Bring the equipment to your nearest UPS store or FedEx or USPS Office location Returning the Spectrum Equipment in Person You can drop off the equipment you want to return at any Spectrum store near you. Before you depart, make sure you have a FedEx return receipt in your hand. Equipment eligible for shipping using this method are HAD and DVR receivers, DOCSIS 2.0 WiFi gateway devices, DOCSIS 3.0 modems, WiFi routers, and spectrum modems. Discover returns strategies to grow loyalty. If you cancelled the account just return the equipment. Then, you can get it notarized remotely and send it to the court with the help of our online fax tool. When you enter the location of spectrum equipment drop off, we'll show you the best results with shortest distance, high score or maximum search volume. It is the second-largest cable operator in the USA, providing services to over 25 million customers. If you have any further queries, dont hesitate to call up the Spectrum Customer Service Executives, Im sure theyll be more than happy to help you out like me. Largest city and the administrative center . Spectrum typically adds the unreturned equipment fee to your outstanding balance. The spectrum return equipment locations can help with all your needs. Glad you are here, Randy Sign In or Register to comment. You may be charged an Activation Fee, if you have to have the equipment reactivated by the Equipment Return department. Cloud DVR Recordings stop and revert back to Recordings Menu, California Consumer Do Not Sell or Share My Personal Information, California Consumer Limit the Use of My Sensitive Personal Information. If you're sticking with Spectrum, congrats on working it out. They will charge you for the total cost of replacing the equipment, which may end up being hundreds of dollars. - Satellite Internet hotspots that connect your mobile devices anywhere - Satellite GPS Tracking of assets - East and West coast base US sales and support. Two Men And A Truck Moving Rates, and Cost, Unpacking Guides: What Essential Items to Unload First, How to Self-Install Spectrum Internet & WiFi, Business and Commercial Moving Company Guide, Moving to Tennessee? 1.Visualize the world with rich, accurate maps. Generally, Spectrum requires that equipment be returned within 7 days of disconnection. Scale confidently, backed by our infrastructure. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. Have updated our list of supported web browsers at ( 800 ) 892-4357 can return your equipment to?! Be at peace, knowing that you bring the equipment to your nearestFedEx Office, Office Depot OfficeMax! 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