Has 90% of ice around Antarctica disappeared in less than a decade? Called Apple Support. Many Thanks in advance. Password is the last iteration in my passbook, so it should be correct. This site contains user submitted content, comments and opinions and is for informational purposes only. ask a new question. After entering it, if successful, the startup disk will be mounted in the Terminal session. Once the essential data is secured, you can take the following steps to erase your Mac: Share this post if you're no longer bothered with "The supplied iCloud account was unable to unlock this volume.". Press question mark to learn the rest of the keyboard shortcuts. Turn on your Mac and immediately press and hold Command () and R to start up from macOS Recovery. How to unlock the MacBook air as I tried to use my icloud ID but it said "The supplied icloud was unable to unlock this volume? Its essential to ensure clients understand the necessity of regularly auditing, updating and creating new backups for network switches and routers as well as the need for scheduling the A service level agreement is a proven method for establishing expectations for arrangements between a service provider and a customer. 6. There are 5 methods you can apply, including: Use Apple ID to reset your Mac password (The supplied iCloud account was unable to unlock this volume?) captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Did you try changing the password on any other apple device? The password just stopped working one day, iCloud password reset does not work, it errors and says "The supplied iCloud account was unable to unlock this volume." It is OS X El Captain comments sorted by Best Top New Controversial Q&A Add a Comment I've got the Mid 2015 15" Retina MacBook Pro (512GB SS), I've got a few different backup options, Time Machine via USB and Time Machine via network share, but I cant seem to access either of these to restore from (not sure if related to this issue or not), MacBook Pro with Retina display, captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Jenny is a technical writer at iBoysoft, specializing in computer-related knowledge such as macOS, Windows, hard drives, etc. The process Big Sur downloads restarts then tries to install and gets stuck at 10%, giving the fault you come across below Youll receive primers on hot tech topics that will help you stay ahead of the game. when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. If you type any password up to three times at login, you'll see the password hint (if available) and a notification that allows you to reset your password. Apple may provide or recommend responses as a possible solution based on the information 6. . User profile for user: A forum where Apple customers help each other with their products. Any attempt has been unsuccessful. I know this because I learned through trial and error that when you enter wrong password, it says "incorrect password" for step 3. any proposed solutions on the community forums. The adage youre only as good as your last performance certainly applies. 8. If you're unable to remember the password to unlock your Mac and your Apple ID isn't working as expected you can see what steps to take next here: If you forgot your Mac login password, Supplied icloud account was unable to unlock this volume, User profile for user: Once decryption is complete, you can click the "Turn On FileVault" button. ask a new question. I'm a technical support engineer for SOLIDWORKS 3D CAD on the Windows platform, so I have to do a lot of self-learning with the MacOS environment as I go. Share your FileVault recovery experiences in the comments. Boot your Mac to Recovery Partition, Internet-based Recovery, or use a USB-based installer to boot your Mac to the desired environment. What volume are you trying to unlock? I have deleted iCloud related items in Keychain Access, reset my password, rebooted (EVERYTHING!). Reddits Home to Apple's Latest Operating System! For managed services providers, deploying new PCs and performing desktop and laptop migrations are common but perilous tasks. My wife left her computer unused for many months. iCloud Account Unable to Activate Remove Unlock without Apple ID and Password Any iPhone iOS King iCloud Unlock 36K views 2 years ago Almost yours: 2 weeks, on us 100+ live channels are. Otherwise, continue with the steps below. omissions and conduct of any third parties in connection with or related to your use of the site. When I click 'Forgot Apple ID or password? At this point, her Apple ID is the only credential I can independently verify is accurate. More than one account? Is the disk corrupt? after entering my File Vault password, and authenticating to my iCloud account, I'm told "the supplied iCloud account was unable to unlock this volume". Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. Refunds. Devices sharing Apple IDs: what credentials can an user with an iPad PIN use? We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? Please help. 2 years ago 451 1. Click Unlock Now and continue. Can I use a vintage derailleur adapter claw on a modern derailleur. By following any of the three methods below, armed with the all-powerful recovery key, you will be able to access your secured data if you (or someone youre providing support for) are unable to authenticate. mark symbol when It ask for your password? I cannot login iCloud. Have you experienced any FileVault encryption nightmares? In this case, click "Forgot all passwords?" I suspect you're not providing what it's asking for. 1-800-MY-APPLE, or, Sales and Click "Restore from Time Machine" > Continue. The machine seemingly can't connect to the internet to reset the password via Apple ID even though I have verified it is connected to Wifi. Tried the Reset Password utility in the Recovery Assistant. Click the arrow button to proceed. If you still can't log into your Mac or reset the password, carry on with the other solutions below. However, when going through the setup process on reinstall, and entering my Apple ID, I was asked to "Enter the password you previously used to unlock this MacBook Pro". In the text box, enter the entire. provided; every potential issue may involve several factors not detailed in the conversations Click the arrow button to proceed. Fix 1: Try some quick fixes 2. It will eventually disconnect itself from Wifi if I click that option after about 10 seconds: To start the conversation again, simply An unknown error occurred." on macOS Recovery, move on with Fix 5. Or sometime it lets me successfully sign into the iCloud account and gives me the option to type in a new password/hint, so I do and then it says "Reset Password Failed" and "An internal error occurred", If I choose "My password doesn't work when logging in" then it asks me to "Enter your password to unlock the volume "Macintosh HD" - Here's where I think the problem is, the disk shouldn't be locked! Youre gonna have to have another Mac with Mojave later. On the condition that you can get to the utilities window of macOS Recovery and have a Time Machine backup or local snapshot. NVRM and SMC resets performed to no avail. New method !! Is there a way to only permit open-source mods for my video game to stop plagiarism or at least enforce proper attribution? The installation stalled and after rebooting the trouble began. Step 2: After installing it, you may not open the desktop icon by double-clicking on it. The Apple ID is the only one I have full access to, so I need to use that function to reset the machine password. To aid us in isolating this issue, can you clarify the following? Even when successfully reset. Now let's say you need to use the volume again to save some new work, you have to mount it. Access the HD to recover important documents and pictures. Enter the following command to obtain the UUID, or Logical Volume ID of the disk you wish to unlock. Apple disclaims any and all liability for the acts, The device is showing up under my apple ID. Next year, cybercriminals will be as busy as ever. Apple support keeps giving me the run around. Step 3: Enter your details on the next page and " Register Now ". My wife inadvertently activated FileVault and can't remember if/where she stored the Recovery Key. 7. Will Photos On My Phone Be Deleted After Syncing? During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? PTIJ Should we be afraid of Artificial Intelligence? Then if I try to get to the internet from the Mac it gives me an error message An unknown error occurred (13014). diskutil corestorage revert UUID -passphrase recoveryKey. But still its failing. What capacitance values do you recommend for decoupling capacitors in battery-powered circuits? Which is why yours does t unlock it. Click Unlock Apple ID Step 2 : Connect your iOS device to computer via USB cable. Clash between mismath's \C and babel with russian, Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm). Exhausted pw reset options: received incorrect password error when trying to unlock the volume, Apple ID recovery unsuccessful ('supplied icloud account was unable to reset password'). Fix 5: Change your Apple ID password 6. My password all of a sudden doesn't work on my macbook pro. 4. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Here are steps to use it to unblock iCloud: Step 1: Go to the website. I entered all details needed and the code text received by mobile. We ask, as this error is related to the FileVault encryption process. Scoured Google/forums/threads and tried all the officially and unofficially recommended methods to reset passwords. only. This way, your data is still intact. it says the supplied iCloud was unable to unlock this volume. Then it goes though the process that culminates in " the supplied iCloud account cannot unlock this volume" It is an endless circle. Looks like no ones replied in a while. Enter your current password or device passcode, then enter a new password and confirm it. Successful IT departments are defined not only by the technology they deploy and manage, but by the skills and capabilities of their people. This indicates that Find my iPhone and Activation Lock are enabled on the device. Suddenly I got a message to reset my login password and if I go through all the process it ends with The supplied iCloud account was unable to unlock this volume MacBook Pro Posted on Apr 16, 2020 8:35 AM Reply I have this question too (37) All replies Page 1 of 1 BDAqua Level 10 (222,931 points) Do you have an email address or phone number linked to it? Type your current password, then enter a new password and confirm it. Enter the following command to unlock the FileVault Master keychain. I am connecting external drive to that other Mac. If you still see "The supplied iCloud account was unable to unlock this volume." Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. I've exhausted everything I could find mentioned online and would be very appreciative of some insight from more experienced users. It won't take profile password or icloud password. A forum where Apple customers help each other with their products. Alternatively, you can reset your password frommacOS Recovery. any proposed solutions on the community forums. icon to be prompted with performing a reset by using your Recovery Key. SLAs involve identifying standards for availability and uptime, problem response/resolution times, service quality, performance metrics and other operational concepts. 4. ask a new question. If you forget your Mac's login account password, you might not be able to access the data stored on a FileVault encrypted drive. Apple disclaims any and all liability for the acts, Thanks. Doing this allows you to enable unlock-capable users. The Mac does not start. Apple may provide or recommend responses as a possible solution based on the information I know my password is correct because it wouldn't have prompted me to unlock account. Touch ID And Passcode Not In Settings? I'll expain + recovery workaround inside!! We use cookies to give you the best possible experience on our website. It then asks for the Passphrase, so I enter it and then get "Error unlocking APFS Volume: The given APFS volume is not locked (-69589)" - Well if it isn't locked then why am I promoted to unlock it when I try all of the options above to reset my password? Note that the "new" password and the "old" password from before the erasure (which I was prompted for when going into recovery) are the same. 5. Type: MacUser:volumes admin$ diskutil mount /dev/disk4. Where isn't your password working? To get the UUID, or Logical Volume ID of the disk you wish to unlock, enter diskutil corestorage list. The 'Macintosh HD' Startup Disk is encrypted in the Recovery Assistant. Click the ? If you have changed your password, have you followed the steps in this article? Here, we'll walk you through the solutions to the error and help you unlock your Mac. You will be prompted to enter the master password to unlock the keychain file. This may influence how and where their products appear on our site, but vendors cannot pay to influence the content of our reviews. On the occasion that resetting the login password keeps returning the error that reads "The supplied iCloud account was unable to unlock this volume," you can change the Apple ID password, and then repeat what you were doing with it. Apple disclaims any and all liability for the acts, Fix 2: Reset your password at the login window 3. Can anyone suggest how to resolve this issue? (also not possible in target disk mode via another Mac - error: The supplied password failed to unlock the disk.) The old key sent to Apple will not be able to unlock your newly-encrypted disk. What on earth is going on!?? UPDATED, Mini Motorways Bridge to Busan Update Coming Next Week on Apple Arcade, Switch, and Steam, SwitchArcade Round-Up: Brok the InvestiGator, The Pillars of the Earth, Plus Todays Other Releases and Sales, Dead Cells Is Discounted for Two Weeks on Mobile To Celebrate the Boss Rush Mode and Everyone Is Here Volume 2 Updates, The Best Marvel Snap Decks March 2023 Edition, Romancing SaGa, Collection of SaGa, and More SaGa Games Discounted Until March 30th on iOS and Android, Among Us Bungie Destiny 2 Collaboration With Guardian Cosmicube Now Live With Todays Update, TMNT: Shredders Revenge for iOS and Android Has Been Updated With Custom Game Mode Options and More, Apple Arcade March 2023 New Games: Kimono Cats, Osmos+, Human Fall Flat+, and Clue+. My hunch is that it pops the message 'Error connecting to Apple ID server' because the internal system clock is inaccurate (from being 100% dead for many months), but I can't modify that data. Heres the downside: Due to how Apple handles the setup of the encryption by tying it to the users login account, if you forget your password, you will not be able to access your protected data unless you have retained a physical or digital copy of the recovery key. A message stating "Verification failed. With the UUID, enter the following command to unlock the disk. If the command completes successfully, the drive will be unlocked and mounted in the session. Login to my apple ID/icloud from either web or my MBA, I get a message saying I need to unlock my account, Visit iforgot.apple.com to reset password/unlock account. I obviously cannot do this because I cannot enter the machine.) We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? 1-800-MY-APPLE, or, Sales and Apr 17, 2020 9:45 AM in response to Omarmalawadi. During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? Apr 18, 2020 12:36 PM in response to BDAqua, Apr 18, 2020 1:35 PM in response to Omarmalawadi. Do you recall if FileVault was enabled prior to this issue? If you can log in to iCloud.com, then your Apple ID and password are correct. This site contains user submitted content, comments and opinions and is for informational purposes 1-800-MY-APPLE, or, Use FileVault to encrypt the startup disk on your Mac, Sales and Try any other Apple ids for anyone using the computer , if not it's an erase 2 SwaggyCrab 2 yr. ago Yup I logged in on my previous iCloud and it worked 1 SwaggyCrab 2 yr. ago Password is correct. All postings and use of the content on this site are subject to the. 10 Terminal commands to speed your work on the Mac (free PDF), How to recover data encrypted with Apple's FileVault 2, Maybe it's time for Apple to spin off the Mac as a separate company, This is how much your Apple ID is worth on the dark web, TechRepublic Premium editorial calendar: IT policies, checklists, toolkits and research for download, The best payroll software for your small business in 2023, Salesforce supercharges its tech stack with new integrations for Slack, Tableau, The best applicant tracking systems for 2023, MSP best practices: PC deployment checklist, MSP best practices: Network switch and router maintenance checklist. Take a look at more info regarding FileVault below: Let us know the additional requested details in a reply to this post, and we'll follow up from there. 1300 989 000 (Charges apply) Calling from outside Australia. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? So far, no method of resetting the password has been successful: You should choose those that suit your needs. WHAT I'VE DONE If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. Why are non-Western countries siding with China in the UN? We also went to the Disk Utility to unlock the harddrive but here it also wont accept the password. Any insight or ideas would be much appreciated!! sokhorncam, Hi had lightening bolt across screen of 2015 MacBook Air. What you can try to do is target discount. Apple lays out the steps to regenerate that from https://support.apple.com/en-us/HT202649. Then it goes though the process that culminates in the supplied iCloud account cannot unlock this volume. which suggested the reason for a similar issue being the failure to erase the HD - Data volume, and advises to open Disk Utility and erase the old data volume from there. Calling from Australia. When charging it back up and trying to log in, the machine will not accept my wife's machine password (she had written it down previously). 1. I was hoping to run some command-line codes to reset the password or create and admin account. SEE: A winning strategy for cybersecurity (ZDNet special report) | Download the report as a PDF (TechRepublic). null, User profile for user: THE GOAL Keep in mind - Apple is trained to be suspicious of requests to unlock an account from a different country since you've enabled enhances security of two step authentication on your account. Boot into the Mac OS X boot loader menu by holding down the OPTION key at system start Choose the Recovery drive to boot into recovery mode and wait until the "Utilities" screen appears Pull down the "Utilities" menu and choose "Terminal" At the command line, type "resetpassword" without the quotes The device is showing up under my apple ID. I did it multiple times, with the same result. Is there more than one Apple Id on this Mac? Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-box-3','ezslot_2',163,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-box-3-0');Are you worried your mac has reached a point of no return because you tried resetting the password to your mac but surprisingly got an error message saying the supplied iCloud was unable to unlock this volume? User profile for user: Identify a FileVault 2 encrypted volume, one with an Encryption Type value AES-XTS. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-large-mobile-banner-1','ezslot_0',167,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-1-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-large-mobile-banner-1','ezslot_1',167,'0','1'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-1-0_1'); .large-mobile-banner-1-multi-167{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}So, lets just dive straight into the process and take off your worry before you drown in frustration. I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. If successful, the key will unlock the encrypted startup disk and take you back to the login screen. The Supplied Icloud Account Was Unable to Unlock This Volume I am detailing my journey through this update on my Macbook Pro so that it can help others. So recently I have been facing an issue where I cannot unlock my apple ID. However, regularly reviewing and updating such components is an equally important responsibility. You can alter your Apple ID password on your Apple ID devices or through the web. when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. How can I recognize one? Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-leader-3','ezslot_7',179,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-leader-3-0');Read Also: Is 256GB enough for music? Do German ministers decide themselves how to vote in EU decisions or do they have to follow a government line? What on earth is going on!?? Are you following the steps in this article to change your password? Not sure. Thanks for the picture. Since the users account cannot be used to unlock the disk upon reboot, data must be backed up from the shell, or you may execute the following command to decrypt the disk so that it will be accessible from the GUI after the users password has been reset through the usual means. Hmmm, are there other devices that could lock it or get a pin to add to the password entry? Hi. 1-800-MY-APPLE, or, What to do after you change your Apple ID or password - Apple Support, Sales and only. It should be something you can resolve in 20 minutes assuming your network isn't compromised. Copyright 2023 iBoysoft. No. Big "uh-oh." omissions and conduct of any third parties in connection with or related to your use of the site. I paid $39 to a service linked to Apple, or so I thought (JustAnswer remote 800-240-1371), and they did nothing. To reset the password, click "Forget all passwords?" Stevi_S, call > Set password next to the account whose password doesn't work. MacBook Pro 13", New method !! Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. Suddenly I got a message to reset my login password and if I go through all the process it ends with, The supplied iCloud account was unable to unlock this volume, Apr 16, 2020 2:15 PM in response to Omarmalawadi, Apr 16, 2020 11:37 PM in response to BDAqua. Click the ? This site is not affiliated with or endorsed by Apple Inc. in any way. . Press J to jump to the feed. In order to unlock it you need to click on the Finish case merging in the case details panel. Guide to the error reading "The supplied iCloud account was unable to unlock this volume. After connecting to Wifi and entering Apple ID credentials, it says 'There was an error connecting to the Apple ID server,' (I've read all over the internet that reconciling the system clock to the correct date/time resolves this. Did you create a password hint when you set up your Mac password? I'm in a password reset loop. I'm now locked out, says iCloud account unable to unlock this volume. Boot the Mac to the login screen. Recovery Assistant asking me to unlock FileVault. 3. How can I change a sentence based upon input to a command? My last idea is to insert a bootable USB drive and install macOS on it in the hope to restore the system clock. A few lines below this value, youll find the UUID. 3. Refunds. When these are not included in the export, the source cannot be re-indexed in the target case. I did have FileVault turned on, but turned I it off months ago and have been using my Mac with no problems since then. If you didn't enableFileVaultor Find My Mac on your Mac, jump to Fix 4. Nov 11, 2021 11:46 AM in response to sokhorncam. The company, which for several years has been on a buying spree for best-of-breed products, is integrating platforms to generate synergies for speed, insights and collaboration. 3 ways to unlock startup disks encrypted with Apples FileVault. provided; every potential issue may involve several factors not detailed in the conversations If you're certain that you have entered the right password, try rebooting your Mac and then unlocking your Mac again. (. Even when connected to Wifi, the resetting of the machine password via an Apple ID does not function properly. THE SITUATION MacBook Pro will not let me log in to iCloud.
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