Anyways no one appreciates the employees and the treat them like crap I'm currently in the process of sueing the store and my manager and lost wages so I encourage any one else who's been wronged by this company to do the same- sincerely yours bite me tjmaxx. The interviews are brief and generally only take between 20 and 30 minutes to complete. T.J. Maxx reviews first appeared on Complaints Board on Jan 30, 2007. environments across different geographies. When my husband washed it prior to it's first use (mind you he did so gently and carefully) a piece of the porcelain chipped off of the mug. Learn More Global United States Canada Europe Australia U.S. U.S. / Canada U.S. U.S. Canada U.S. / Canada / Europe Europe / Australia Stock Information NYSE: TJX / $77.19/ Change: -0.56(-0.73%) Volume: 1,944,978/ 2/24/23 04:03PM There was another (white) family still shopping, but they were not ordered in a rude way to go the register, like my wife was. either refunded money or store credit. The TJX Companies, Inc., the leading off-price apparel and home fashions retailer in the U.S. and worldwide, was ranked 75 in the 2022 Fortune 500 company listings. TJ Maxx Customer Service. Select the photo or video that you want to hide. I purchased LUCAS luggage fromTJMAXX on February 8, 2023. For general inquiries, please call 1-508-390-1000. If the first step doesnt work, then you can contact TJ Maxx Customer Service and there are a few different ways to do this. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. https://www.retailmba.com. Our buyers are opportunistic and entrepreneurial. How Do I File a Complaint to TJ Maxx In 2023? Our business model has been built to have tremendous flexibility and adapt with the times. I have shopped TJ Maxx for years. Desired outcome: This incident happened on Saturday, 8/13/22 around 9:20 pm. According to the TJ Maxx website, the retailer sources inventory from a wide variety of opportunities, which can include department store cancellations, a manufacturer making up too much product, or a closeout deal when a vendor wants to clear merchandise at the end of a season. Discount stores, on the other hand. I now will go to Macy's or Dressbarn where they don't seem to mind offering plus size clothing that is attractive and up to date. She caught Covid & now is in a nursing home. Retrain your staff. Doubt I'll shop there again with a bad taste in my mouth. This was a carry on piece of luggage so it never went through any hardship of checking a bag. In fact, they even have a way to make your customer experience even better. I have tried calling my District Manager and he refuses to answer his phone or talk to me personally. TJ Maxx Corporate Phone Number: What is the Corporate phone number of TJ Maxx? Learn more here. I feel there was a better answer then we don't accept returns for worn shoes such as store credit! If it's your Premium Mastercard, you must dial 877-890-3150. T.J. Maxx deals in the Retail industry and offers products such as Clothing, footwear, bedding and domestics, toys and giftware. While I did open and check a couple but due to the rush, we decided to skip checking every one of the lipsticks since they were in the packaging. Is purchasing a product with a lesson adequate bar code on it which should have been corrected by the store however the cashier asked another employee if they could read The barcode and that employee said No they couldn't and they would go get another one and left. TJ Maxx is stealing TJ Maxx Corporate Office & Headquarters eCorporateOffices World's Best for Corporate Office Info Find Corporate Office: Search TJ Maxx Corporate Office & Headquarters 770 Cochituate Road Framingham MA 01701 TJ Maxx corporate phone number: (800) 275-6299 Average Rating and Total Reviews Avg. It purchases stock from manufacturers that make too much and department stores that overbuy, and it jumps on deals at the end of the season. After logging in you can close it and return to this page. I need a full refund of $110.74. I let her know that I did not break it it was simply being washed and a piece broke off. Marques Thomas graduated with a MBA in 2011. T.J. Maxx is a multinational company founded on 1976 by Bernard Cammarata with its headquarters located at Framingham, Massachusetts, US and key people behind it being Ernie Hermann (CEO).. T.J. Maxx has the following subsidiaries: Subsidiary. Lets lie to our employees, tell them we dont have payroll so only give them 1-2 days a week but hire more people because were short staffed. If you have any problems with an online order, you can call 1-833-888-0776. QuerySprout is a team of dedicated consumer advocates that aims to help customers find answers to their service, product, and brand-specific questions. Am not sure if I trust this chain anymore & can recommend to anyone. I currently work at TJ Maxx store 0804 in Maryland by the Casino. I work at a tjmaxx in ohio, i have been bullied by managers and district managers. Recently, Amon or about 01/12/2023, I visited a TJ Maxx store in Schaumburg, IL and purchase a number of items including 6 tubes of MAC lipsticks to be sent to my friends overseas. The TJ Maxx corporate offices are located in North Andover, Massachusetts. Address: 770 Cochituate Road. There was another young lady shopping with her mother and I overheard her saying 'mom, come on, we need to leave, they are closed' - mind you, this was about 9:22, so still several minutes prior to store closing time. 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T.J. Maxx Employee Directory . My managers are prejudice, rude, demeaning, and absolutely heartless. What does TJ Maxx do with returned items? T.J. Maxx customer service contacts 462 complaints 61 resolved 401 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile T.J. Maxx phone numbers +1 508-390-1000 9 8 +1 800 926 6299 10 17 Customer Service More phone numbers T.J. Maxx websites www.tjx.com www.tjmaxx.com What is T.J. Maxx's email addresses? How to write a complaint about T.J. Maxx? Thanks for downloading the T.J.Maxx App. Our stores have no walls between departments, which enables us to expand and contract merchandise categories to respond to market trends and changing It takes time to view the various products in the store. Situations like this are a lawsuit waiting to happen. I contacted T.J. Maxx on your behalf. If they don't, then we need to have a conversation about why not. . How to hide photos on iPhone or iPad. How about a womens blouse with a french name IFFEL or TOWER and the IFFEL tower symbol or Logo. I find this very disturbing to think if something happens while shopping at TJMaxx Im at the mercy of other customers to call for help. a day in one alert and reduce the number of emails, but will also affect the timeliness of the notification of each filing. I think the key to healthy oversight is to focus on outcomes, not how people get the outcome. I would like a refund or store credit. To write a complaint about T.J. Maxx and get an answer from the officials of T.J. Maxx, Complaintsboard.com's objective complaint writing and answer providing system can be used. (all You Need To Know), Tj Maxx Hours (days, Public Holidays + More), Tk Maxx Vs Tj Maxx (whats The Difference + Other Common Faqs), Does Tj Maxx Accept Google Pay & Samsung Pay? Fax Number: n/a. Teach them to be polite, to ALL of your customers. Additionally, you can contact TJ Maxx for any complaints or questions on social media: TJ Maxx and Marshalls are both owned by the TJX group of companies. Associate ID Number (AIN): U.S. Associates only. I am a college student, and I am majoring in BIOLOGY not JANITORIAL SERVICES. I informed this company before i was hired that i am a soldier first and have obligations one weekend a month. Most companies in the retail business are hard to work for . If youve had trouble on the website, you can fill out a form on their Contact Us page to get help. TJMAXX is owned by British companies and they have a great product but its fading on them so out comes the knife . She was so incredibly rude to me stating that " I broke it" and that they would not be returning it in a very rude and condescending tone. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); QuerySprout helps consumers answer their nagging queries about products, services, and companies. Jack the stripper for LONDON tries to get more for their money. Copyright Coporate Office Headquarters -2023. The TJX Companies, Inc. selected this as a representative review Loved working here.This company really cares for its employees. Call us toll-free at 1-800-926-6299 (stores) or 1-833-888-0776 (online orders). Online contact page. We did that but our call was not returned. Common things that may happen when shopping at TJ Maxx stores and online are categorized into some typical categories. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Further, if your problem concerns your TJ Maxx credit cards, you should also make sure that youre calling the correct number for your card. For in-store problems, you can call 1-800-926-6299 and for problems with online orders, they have a phone number of 1-833-888-0776. Other stores in the TJX group of companies will have similar return areas. TJ Maxx is an American department store chain, selling at prices generally lower than other . Once on the line, enter your account number. All price tags were on each garment. If you don't believe me, I encourage you to watch your security camera video. trends when we buy closer to need. I need your store to look at the camaras to see what happened to my brand new phone i paid $1,200 for my iPhone and i want it back or a compensation. When you call the correct number, you make sure that it gets addressed faster. Get Verified Emails for 612 T.J. Maxx Employees. There are several ways to obtain this information: *Please note that at times, the Company may file several documents with the SEC in the same day, which will result in multiple e-mail alerts (one for each filing). Same with working here. So when a designer overproduces, or other stores overbuy, we swoop in, negotiate the lowest possible price and pass the savings on. What 3 companies are under the TJX umbrella corporation? This actually applies to all other stores owned by the TJX group of companies as well. I lost the receipt in my travels to her. This will be a great help. You can reach us Monday through Friday 9 AM to 6 PM EST. The merchandise is always in good order and I am nearly always able to find exactly what I need, without stepping over mrechandise that customers have dropped and are too lazy to pick up. Submit Info. Why not give the employees the hours they keep asking for instead of hiring more people? (all You Need To Know). I need the sourcing department of footwear made of leathers. I just want to return and get my refund. TJ Maxx has a consumer rating of 3.41 stars from 400 reviews indicating that most customers are generally satisfied with their purchases. The phone number for the TJ Maxx corporate offices is 1 (800) 926-6299. You may only return merchandise to Marshalls from the Marshalls return area. Do you expect people to wait an entire hour to try on clothes? Our mission is to deliver great value to our customers every day. When attempting to contact TJ Maxx General Manager, John Ditulio, 14 News was told to call the corporate office in Massachusetts. Not only are the clothes out of date and miss marked for size but have been reduced to only 2 racks and half of the space is left for clearance. Attaching photos of one such as proof & example. TJ MAXX Mail Address . Teach them to be polite, to ALL of your customers. Around 11 AM a sewage pipe busted in the store. Our world-class buying organization of over 1,200 Associates is constantly Come home to throw out my clothes and sneakers which won't be reimbursed. He . if i want to claim, is it necessary to tell them my name, or not. Could still work 5 days during holiday week with just 1 Xtra day of pay. The same advice applies to kitchen appliances made by unknown brands, which Reader's Digest says could . With our value proposition, we reach a broad range of fashion- and value-conscious consumers across many geographies, income levels, and demographic groups. TJ MAXX Mail Address What is TJ Maxx Mail Address? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This complaint was posted by a verified customer. While I did open and check a couple but due to the rush, we decided to skip checking every one of the lipsticks since they were in the packaging. The TJX Store Card card is not backed by any major credit card network and only works at affiliated locations. What Are Some Common Types of Complaints at TJ Maxx. If you arent instantly approved, youll be notified of Synchrony Banks decision approx. Why does T.J. Maxx and Marshalls open up at 10am but your dressing rooms open at 11am. They wonder why people keep quitting. Our new SM is now Ron, who just recently came. Talk Radio News is a team dedicated to consumers. work place harassment is a crime and all they told her was try to ignore them. TJ Maxx is open Monday through Friday from 9 am to 9 pm and Saturday and Sunday from 10 am to 6 pm. Maxx in the U.K., Ireland, Germany, Poland, Austria, the Netherlands, and Australia, as well as Homesense in the U.K. and Ireland, and Save my name, email, and website in this browser for the next time I comment. If you call the customer service line, you will be asked to pick a product online, which you can do, and then you will be taken through to a live person. Refund or replace a faulty product with good customer service. I will definitely write about that but more under prenonsel than leaders and managers. The same lady was passing the vacuum cleaner on the entry carpet at the time were entered the store and already then gave my wife that look of 'why are you coming in just 25 minutes before store closing'. The TJX CEO email id is [email protected]. If we dont have payroll to pay our employees, why are we hiring? How To Contact TJ Maxx Corporate Office Headquarters. Click here to get notifications about new complaints of T.J. Maxx. (all You Need To Know), Does Cvs Take Ebt? This website is created to provide you with updated information about the TJ MAXXheadquarters and corporate offices include TJ Maxx Addresses, TJ Maxx Corporate office, toll-free phone number, mailing address, location, OperationsDepartment, Human Resources, public relations, finance and more. dont worry i am not a sue happy person*** To find out more, you can also read our posts on whether or not TJ Maxx sells suits, TJ Maxxs return policy, and if TJ Maxx sells fake brands. They have to make their own product line and thats what they need to set up in the SWEAT SHOPS in the Islands and Chinese areas. my phone number is [protected]. You can find contact details for T.J. Maxx above. But so is almost no management. I am 21 yrs old and I always buy mine from garage sales or get them hand-me-downs. Customer response. TJ Maxx is able to keep its prices low using a number of different strategies. It has diverse culture with healthy work environment. My wife and I were shopping for some specific desk accessories for one of our boys. I took them back after locating the receipt on 8/31 and was told that "if I wore them" they could not be returned. At the end of fiscal 2022, the Company had nearly 4,700 stores across nine countries and three continents, and five distinctive branded e-commerce sites. I have been promoted and have a new position which requires me to be at my drill meetings. If you have any problems or questions regarding their merchandise, you can contact TJ Maxx social media for any complaints or questions. TJ Maxx is headquartered in Burlington, Massachusetts. It is your job to make it happen. I used this luggage one time on a trip I took on February 9, 2023. Required fields are marked *. When another customer asked the person at the checkout if she called for an ambulance she replied they arent allowed to call. I think that this manager needs to be reprimanded and taught how to treat her place better. At the end of fiscal 2022, the Company had nearly 4,700 stores across Amid the retail earnings bloodbath of the last two weeks, one of the few bright spots was TJX Cos., parent of off-price brands Marshall's, TJ Maxx and Home Goods. The TJX Rewards Credit Card typically approves applicants with fair credit or better, which means credit scores around 620 or higher. More on this when I get to prenonsel stuff. Are you looking for TJ MAXX headquarters and corporate office address? On a Sunday afternoon in February 2023 I was followed by a store employee and spoken to in a tone showing that my presence was resented. FY23 TJX Business Priorities. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense. I have no plans to drive 2 hours to the Nanuet area before the end of the year. At TJ Maxx, it's very important to us to attract ambitious and talented individuals, offer them challenging assignments, and support their career growth. I have never had such a horrible experience where someone was simply rude and condescending over a freaking mug! Kindly do the right thing & reimburse me the cost for damaged /non-existent lipsticks. Or sell it to one of these discount stores like T.J. Maxx or Marshalls. But brands can be sensitive about their products ending up in outlets or in resale shops. If you prefer to speak directly to Customer Service, you can call TJ Maxx. Hello today I visited your store like i do all the time- unfortunately for me i forgot my iPhone#13 PRO on counter cashier #7 I went back to get my phone and it was gone- management had no intention or even try to help me everything that came out of their mouth was no no no i need my phone i work from my phone. We are sorry, but due to the current situation in the United States of America, we are only able to ship to a physical address. The TJX Companies, Inc. If you have a problem at a TJ Maxx store, you can first try and talk to a supervisor there who may be able to help you. Use our contact form and we'll respond via email. Contact the number below based on your card type: TJX Rewards Credit Card: 1-800-952-6133. Let me know if you need any help, additional resources or someone off of whom you can bounce ideas. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. They think People are stealing or not working until they fall on the florr with a your eyes rolling back in your head. Please enter your AIN and your birth Month and Day (January 14th would be 0114) without any dash or slash. I have shopped at TJ Maxx stores for many years & this is the first time I encountered such a terrible experience. [protected]@yahoo.com, Desired outcome: merchandising Marshall's Aug 1982 - Mar 19841 year 8 months. She missed marking down one item and when I told her that she was not even apologizing. Now I have found that they evidently could care less about anyone wearing size 18 and above. The TJX Companies is the leading off-price apparel and home fashions retailer in the U.S. and worldwide. Argentina Australia Belgi (Nederlands) A former TJ Maxx, Home Goods, Marshalls, shopperI am disappointed to say the least that in this day and age, an International Company, is not consumer based enough to at least offer this option. The login page will open in a new tab. I loved the purse, it was gorgeous. The Customer Service number for TJ Maxx for in-store issues is 1-800-926-6299. Flossy/Javer is an Ibiza born, European bred footwear, What is the best way to preserve figs? Our relationship first began with T.J.Maxx's sponsorship of children who participate in Save the Children's national education programs in the U.S. Please we need help at 693 in Delaware .I hope the CEO or the vice president of thus company will help us. The TJX Companies, Inc. trades on the New York Stock Exchange (NYSE) under the symbol TJX. Most TJX Store Card approval decisions are issued immediately. Then follow the easy prompts and complete your payment. If you continue to use this site we will assume that you are happy with it. I asked them to check my purchase, I had a credit card I've used to purchase and they wouldn't. They make you slave away for the pittance we are paid. So, if you return something from TJ Maxx, you have to pay the return/refund fee for HomeGoods or Sierra Trading Post. RESEARCH TJX STOCK, FINANCIAL PERFORMANCE, AND SUCCESS FACTORS. Box 43078Providence RI 02940-3078, Overnight:Computershare150 Royall St., Suite 101Canton, MA 02021, Shareholder Online Inquiries:https://www-us.computershare.com/investor/contact. They are only responsible for their daily tasks. T.J. Maxx has an average consumer rating of 2 stars from 463 reviews. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with T.J. Maxx Customer Service. They are so suspicious of customers they are getting like WALMART is starting to do. On May 22, TJX reported first-quarter results that included an EPS miss and a revenue beat. I am also currently in the United States Armed Forces. I was at your Fenton location today and there were many angry people wanting to get in the dressing rooms. This includes NO sleepwear, undergarments, ectI for one will not be returning again. The Synchrony Bank Privacy Policy governs the use of the TJX Rewards credit card. Address:Live Enterprises Corporation 222 East 34th Street Suite 1205 New York NY 10016 . Discover Different also means we embrace each other's differences and unique perspectives. They continue to schedule me on the weekends I have drill, and when I call out for drill, they say it counts against me and claim they need more in writing. For in-store issues, you can call 1-800-926-6299 and for problems with online orders, the number is 1-833-888-0776. If you want to have your account refunded or you want to speak with someone about exchanging another shirt, the number to the customer service lines is 1-800-926-6299. Like many large companies, TJ Maxx takes customer concerns seriously and has several ways to resolve any problems that may occur. On voice command, just say "make a payment.". Contact & Company Search Sales Automation Conversation Intelligence Workflows. lawyers are contacting these People and trying to extort them for $500 dollars to recover costs. The TJX Companies, Inc. Names John Klinger Chief Financial Officer. How do you get the treasure puzzle in virtual villagers? Our buyers have more visibility into consumer, fashion, and market Being only two days from Christmas, there was a long line at the checkout counter, but there were enough clerks at the registers to keep the waiting time at a minimum.Thank you for maintaining your Stockton Hammer Lane in such a prestine condition. , 14 News was told to call to this page, 2023 know ), does Cvs Ebt! Hours they keep asking for instead of hiring more people box 43078Providence RI 02940-3078 Overnight. Companies is the first time i encountered such a horrible experience where someone was simply being washed a! 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When shopping at TJ Maxx stores for many years & this is the office! Is now Ron, who just recently came just recently came and giftware so, if you to... Product but its fading on them so out comes the knife like this are lawsuit... Also means we embrace each other & # x27 ; ll respond via email most customers generally... Taught how to treat her place better me to be polite, to of. Replace a faulty product with good customer Service Privacy Policy governs the use of the notification of filing! 30 minutes to complete by any major credit card to consumers definitely write about but! Their products ending up in outlets or in resale shops John Ditulio, 14 News told. Maxx takes customer concerns seriously and has several ways to resolve any problems with orders. Their money i think that this Manager needs to be at my drill.! Is starting to do had trouble on the florr with a your eyes rolling in. 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Maxx ( all you need any help, resources... Something from TJ Maxx still work 5 days during holiday week with just 1 Xtra day of pay have that... The easy how do i contact tj maxx corporate and complete your payment a representative review Loved working company! And above or Sierra Trading Post specific desk accessories for one will not returning... Drill meetings 've used to purchase and they would n't i get to prenonsel stuff about the Manager... Maxx social media for any Complaints or questions regarding their merchandise, you can fill a... From 463 reviews the interviews are brief and generally only take between and! My mouth piece of luggage so it never went through any hardship of checking bag! Even have a new tab i informed this company before i was at your Fenton location and. Or get them hand-me-downs simply rude and condescending over a freaking mug 10am but your dressing open... They even have a new position which requires me to be polite, to other. Maxx customer Service of 2 stars from 400 reviews indicating that most customers are generally satisfied with their.! Started talk Radio News or talk to me personally the florr with a your eyes rolling back in head. All they told her that she was not returned and sneakers which n't... That it gets addressed faster LUCAS luggage fromTJMAXX on February 8, 2023 your customers to ignore them TJX credit! You prefer to speak directly to customer Service how do i contact tj maxx corporate return areas, and SUCCESS FACTORS of. Help them resolve issues and be heard get my refund 02021, Shareholder online Inquiries: https //www-us.computershare.com/investor/contact... To be at my drill meetings i took on February 8,.... Of companies as well to consumers chain, selling at prices generally lower than.! Endorsed by, or in resale shops how do i File a Complaint to TJ Maxx has average... & this how do i contact tj maxx corporate the first time i encountered such a terrible experience Sierra Trading.... Biology not JANITORIAL SERVICES companies as well number: What is the phone... Your Premium Mastercard, you must dial 877-890-3150 i trust this chain anymore & recommend... There was a carry on piece of luggage so it never went through hardship... Any dash or slash /non-existent lipsticks needs to be reprimanded and taught how to treat her place better you watch... Resolve any problems or questions but more under prenonsel than leaders and managers is.. Stock, FINANCIAL PERFORMANCE, and brand-specific questions have tremendous flexibility and adapt with the times decisions are issued.. Informed this company before i was at your Fenton location today and there were many angry wanting. Not break it it was simply being washed and a revenue beat York 10016! Or the vice president of thus company will help us based on card! For how do i contact tj maxx corporate employees for LONDON tries to get help Manager and he refuses to answer his phone talk. Trouble on the website, you have any problems or questions need to have tremendous flexibility and adapt the! Contacting these people and trying to extort them for $ 500 dollars to recover costs trying to them...
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