Work Locations. There are more places to choose from in the. I didn't catch her name but she even came to check if we wanted a drink before last orders. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Tucked away and very quiet, all the staff were very welcoming and the room was great. Arnulfstr. But the room was not thoroughly cleaned between guests as specified on the website. Would definitely return! Our team checks each review posted on the site disputed by our community as not meeting our. Hotel needs a total makeover, our room was a pink (4 poster bed) 70's style frill fest. This is the version of our website addressed to speakers of English in the United States. 29, an IHG Hotel: Brilliant Hotel, Fabulous Staff. I'd like to help out anyone thinking of staying. Attended a work event here, three pump beers/ciders on tap, cider was off. Would not recommend for the price AT ALL. places like that don't deserve customers when so many places are doing their best to stay afloat. Stayed at the Gipsey Hotel for a few days. Where do I start? However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. Surprised at the negative reviews the hotel has received as me and my partner were made to feel very welcome. I explained, we did complain but it was 9pm and we had a 10 year old. On our explanation as to why we were a little peeved, the guy behind the desk began to laugh, as he obviously knew exactly the issue. All rights reserved. The other people with us did have a comfortable bed, but sadly we didn't. So bad we only stayed for one night even though we had been charged (in Advance) for two nights. Although Covid doesn't permit hotel folders with information it would be lovely to see the Hotel History shown on a display and linking the relevance of some of the furniture and paintings to, today's hotel Also why us the area named Gipsy Hill? What are some restaurants close to Gipsy Hill Hotel? I used this Hotel on Sunday, I needed a meeting room to interview someone, I chose it for its location near the M5, and availability for a Sunday, the staff who dealt with my booking met my needs very well, and my room was just what I needed, and at a good value price too. Tripadvisor performs checks on reviews. dining room and bar closed , no cleaning of rooms etc. It seems not. No food (as there was no chef) Someone elses hair in our sink, no one around after 9pm made it impossible to ask anybody for a fan, so hot in the room! I could go on but just writing this is winding me up! Own or manage this property? There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. 29, an IHG Hotel at Tripadvisor. The Gipsy Hill offers a friendly and attentive service and the staff are here to ensure your visit is comfortable and pleasurable. Which popular attractions are close to Gipsy Hill Hotel? Munich Marriott Hotel offers a well-appointed, cosmopolitan yet unpretentious experience offering everything from thoughtfully designed, renovated rooms with perks like lush bedding, inviting chaise longue and marble top desk to spacious suites with . The hotel looks like a 1970s Care home with odd furniture and an extremely dated look we stayed in what for some strange reason was called the coach house the room was cold and the carpet was absolutely filthy I would not recommend this hotel even for one night, Hotels near Virgin Balloon Flights - Exeter. On checking in we were advised of virtually no facilities available. Gipsy Hill Hotel, Exeter: See 691 traveller reviews, 158 user photos and best deals for Gipsy Hill Hotel, ranked #15 of 25 Exeter hotels, rated 3.5 of 5 at Tripadvisor. Does Gipsy Hill Hotel offer any business services? We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. We came away for a few days to celebrate our Pearl wedding anniversary, and we found an oasis of calm in the Gypsy Hill hotel. But we were expected having Pre-booked ! When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. etc. ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. Even the food is awful. We had a tasty dinner in the restaurant , with great service - would recommend. The food is really good home made to a very high standard. Good location - show map. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. If you stayed at this property through Booking.com you can write a review. Its almost ready for the bin. I. Can you give me an answer to my question ? Should have realised what to expect when we arrived to find all doors locked! Are there any historical sites close to Gipsy Hill Hotel? Lovely place to stay, amazingly helpful staff, friendly atmosphere, The staff went above and beyond to make us comfortable and we're very helpful. if the writer is claiming to be someone else). We had the same room which was fine except the bath was quite slippery & as there was no rubber bath mat, I used a hand towel in the bath to avoid slipping! Payments made by partners impact the order of prices displayed. places like that don't deserve customers when so many places are doing their best to stay afloat. Two posters on the mirror about washing your hands during Covid. Room was cold since no heating on. Obvious signs of dated and neglected as was apparent throughout the hotel. I wont even look at it if I pass it. Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 The other people with us did have a comfortable bed, but sadly we didn't. As we were being charged the Same price as everyone else, 240 for 3 nights, we felt we were a little hard done to so decided to air our disappointment to reception. Help, I dont wish to be mean but this place should be a goldmine, but its not. WiFi is available in all areas and is free of charge. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. However, the bar toilet did not provide soap. Returning for a good nights sleep. if not, how near is there parking? I would stay away from this place. Obvious signs of dated and neglected as was apparent throughout the hotel. It was a very lame excuse, just to force you to purchase tea/coffee at extortionate prices. You can see the traffic but can't hear it as your elevated above on a hill. Friendly, welcoming hotel with good meeting facilities, I have just stayed at the Gipsy Hill Hotel for three nights where I was running training sessions for 12 people at a time (six half-day courses across three days so around 70 participants in all). There was a problem loading the reviews. Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. Will never come back. One statement was, why didn't you complain that night and leave as you'd have had a full refund. Nope. Staff attentive and helpful. I hope for them it gets better or has a revamp, because this place looks like its about to crash. Claim your listing for free to respond to reviews, update your profile and much more. There are no extra beds available at this property. ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! Having dinner at the hotel was a regret. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. We stayed at another 4 hotels after this night here - each had kettles in the room. All those who ordered Becks Vier said it tasted of lager AND Cider - not good. Fair play, it's gorgeous and the difference is unreal. We've sent you an email so you can complete your subscription. Will never come back. Eventually after constant knocking on main entrance door someone arrived with the comment not expecting early check in (this was around 1.00pm) on my own so locked door! Kind regards There are more repeat guests here than most other properties. Very helpful man who agreed that a little understanding would not have gone amiss with the reservations staff. Are we expected to drive (after having a couple of wines) around to findalternative accommodation just so you don't have to deal with the issues Spread the word as. Hi Please try again later. We went to Exmouth. The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. My previous visit here was 35 years ago. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I didn't catch her name but she even came to check if we wanted a drink before last orders. 29, an IHG Hotel: Above and beyond the call of duty - See 1,535 traveller reviews, 173 candid photos, and great deals for Exeter, UK, at Tripadvisor. Well, hmm, erm, probably would of had a better stay in a tent tbh! Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. Sign up and we'll send the best deals to you. With the added pressure of all the staff just seeming to walk in and look at us before walking away, we were almost scared to ask for our last dinner that never arrived. But the room was not thoroughly cleaned between guests as specified on the website. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. In need of a complete revamp. Final dinner turned up, after we had all finished. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. Is parking available at Gipsy Hill Hotel? I would use this Hotel again. With free car parking spaces and free Wifi, The Gipsy Hill Hotel is excellent. Conveniently located restaurants include Miller and Carter, Pinhoe Hoard, and The Heart of Oak. Exeter Business Park is just 400 m away. Booking not found. Moral of this story is - ask the price before asking for anything off piste!! However, the bar toilet did not provide soap. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. After a hot bath and an afternoon rest on what I have to say was the most comfortable bed. Bed was like sleeping on concrete. Reservations +34 91 398 46 61 Tel. It did give my group and I a laugh, but definitely save your money and go to a Premier or something. That said we had a fab time, food was amazing and they even let us feed the fish in their pond. Hotels with Complimentary Breakfast in Exeter, Hotels near Virgin Balloon Flights - Exeter. Also because of our early departure we met the night porter Jamie - did a good job - and because we left our car in the car park whilst going abroad we met another night porter on our return called Scott - there was a problem with our car keys being locked in the safe , but he sorted it calmly and efficiently. Gipsy Hill Hotel Questions & Answers 691 Reviews Ranked #15 of 25 Hotels in Exeter DawnM08 Huddersfield, United Kingdom Is this the hotel on the hotel inspector cos the photos look nothing like. I recommend staying at this hotel and we will be back next time we are in Exeter. Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. After our impersonal check. The location is very convenient being on the edge of the city and close to the M5, and the accommodation is comfortable and clean. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. We do have a good corporate trade during the week but also many leisure guests too. Check your booking confirmation email to find your booking number and PIN. If you booked through us and want to leave a review, please sign in first. Claim your listing for free to respond to reviews, update your profile and much more. I explained, we did complain but it was 9pm and we had a 10 year old. The hotel clearly has a history, in terms of its evolution from a private house to a hotel,and the subsequent advent of a motorway in its immediate vicinity. Payments made by partners impact the order of prices displayed. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. (actually didnt get any sleep). The hotel has a relaxed and friendly atmosphere, and the levels of service generally are very high. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. Im sad to say I hope its another 35 years, Booked two nights to attend Funeral . Thank you. Please enter the dates of your stay and check the conditions of your required room. Which popular attractions are close to Gipsy Hill Hotel? 2 80335 Munich Germany. Where do I start? We were supposed to have a BBQ, the weather forecast wasnt great so youd assume theyd erect some kind of gazebo. I was informed that it was their POLICY not to refund but I could either change the date or have 50% refund. Our starters were thrown in front of us before we had even taken our seat and the owner hung over our shoulders like we were children and going to make a mess. DON'T It's dirty, worn out and disgusting. Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! is the area on level ground.and is there any entertainment in the evenings? I could go on but just writing this is winding me up! I wont even look at it if I pass it. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. This is not a hotel if you are looking for a break, it's geared up for business and trades people. We'd booked two rooms and - as guests - expected a more helpful reply than that. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. It did give my group and I a laugh, but definitely save your money and go to a Premier or something. If the system detects something that potentially contradicts our. Hello - Thank you for your question, yes we are open. I'm afraid not.! I'd like to help out anyone thinking of staying. Staff are really friendly and can't do enough for you, especially Sue, lovely lady! Breakfast was average at best. Extensively expanded country house hotel. Tiverton Hotel & Lounge: Clive at the Best Western Hotel Tiverton - See 998 traveler reviews, 112 candid photos, and great deals for Tiverton Hotel & Lounge at Tripadvisor. This lets us know that our reviews come from real guests, like you. We stayed here for 1 night, we were given a room in the coach house. Our starters were thrown in front of us before we had even taken our seat and the owner hung over our shoulders like we were children and going to make a mess. The room was a little dated and in need of a little tlc. You're eligible for a Genius discount at Gipsy Hill Hotel! Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. Anyway we told him we were going to accept either a room change or a reduced rate. Grace tel 01392 465252. Moral of this story is - ask the price before asking for anything off piste!! etc. I could go on but just writing this is winding me up! Shame as I said at the beginning the staff were great however I suspect that they are lacking leadership. Delighted with the very clean interior and shower over the bath. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. Lovely staff, food fine, very clean room, good solid mattress - But: Capital Radio blaring out in all areas, fine if you like that but standard music tracks would've been easier on the ear, especially at breakfast. But the best thing about the hotel is the staff especially sue she is a credit to the hotel a little star. 2 days we have to stay here. Warm Welcome to our variable group over 3 nights, several of whom were involved in events at Exeter Cathedral . Yes, free parking is available to guests. Free private parking is possible on site (reservation is not needed). 2 days we have to stay here. They are also applicable regardless of the sentiment of the comment. Attended a work event here, three pump beers/ciders on tap, cider was off. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. But after just one day of our trip the bed was the least of our worries. I explained that it was a genuine error on my part, I apologised, told them how far away I lived and that a change of dates would not be of any help. Having dinner at the hotel was a regret. On the plus side the beds are very comfortable. The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. Free private parking available at the hotel. Now i am all for old and traditional hotels with class. We have more than 70 million property reviews, and they're all from real, verified guests. After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. more. DON'T It's dirty, worn out and disgusting. Breakfast was average at best. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. Two posters on the mirror about washing your hands during Covid. Really?. My gammon and eggs the eggs were from breakfast the freezer chips over cooked and dry. Booked breakfast for 09.00 at their recommendation no problem. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. Please see our partners for more details. Reservations must be cancelled before 16:00 with regard to the date in advance stated in the policy below. This is the version of our website addressed to speakers of English in New Zealand. No sign of any human activity. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. Contributions should be travel related. A poor quality buffet breakfast was offered. There are more places to choose from in the. Gipsy Hill Hotel: Hidden Gem - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. Are you closed this year? Le Gipsy Hill Hotel est fier de son personnel courtois et accueillant ainsi que de sa cuisine savoureuse. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The area was quiet and within spitting distance on the M5. Eventually after constant knocking on main entrance door someone arrived with the comment not expecting early check in (this was around 1.00pm) on my own so locked door! Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. An Accommodation may choose to reply to a review. NH Collection Mnchen Bavaria. Garden area (which was extensive) again neglected and uncared for. Contributions should be appropriate for a global audience. The hotel clearly has a history, in terms of its evolution from a private house to a hotel,and the subsequent advent of a motorway in its immediate vicinity. Cannot fault them at all. When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. I'd like to help out anyone thinking of staying. The area surrounding the hotel has expanded with new homes and businesses, but once you get to the top of the hill you see the views and peaceful surroundings. more. There was a distinct foisty smell in the room, mainly in the bathroom, we had to keep the door shut. Other features include a terrace and a garden. over a year ago Answer 3 answers Reviewed this property 0 Votes Breakfast was average at best. When guests stay at the property they check out how quiet the room is, how friendly the staff are and more. 1214787557 (01214787557) Who called me from phone number 012 1478 7557 Birmingham. Our team checks each review posted on the site disputed by our community as not meeting our. Also the breakfast was good. Tripadvisor performs checks on reviews. Own or manage this property? Tripadvisor performs checks on reviews. Although Covid doesn't permit hotel folders with information it would be lovely to see the Hotel History shown on a display and linking the relevance of some of the furniture and paintings to, today's hotel Also why us the area named Gipsy Hill? On checking in we were advised of virtually no facilities available. when I commented on apparent lack of staff, was told by receptionist (?) No sign of any human activity. when I commented on apparent lack of staff, was told by receptionist (?) We had the same room which was fine except the bath was quite slippery & as there was no rubber bath mat, I used a hand towel in the bath to avoid slipping! Booking.com. Gipsy Hill Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. What a wonderful experience, nothing was too much trouble,Sue & all the staff made such an effort to make our stay special,including an Anniversary card,balloons, & a lovely desert. The most helpful contributions are detailed and help others make better decisions. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. You're almost under the climb out from Exeter Airport but we're not exactly talking Heathrow here !! When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. Grounds should be a feature . but the grass hadn't even been cut. she was the only staff on duty and why would she want anyone else ? 1687860,1687640,1691070,1680330,1687990,1691070|4,1674130,1683680|1,1682710,1686320,1680920,1653460,1674130|1,1687140,1687860|3,1680920|1,1683680,1674130|5,1687300, Gipsy Hill Hotel (Hotel), Exeter (UK) deals, Personal or sensitive information (e.g. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. He gave me hope that they would use some discretion. Claim your listing for free to respond to reviews, update your profile and much more. A feeling of yesteryear when the house became a Hotel if you stayed the... As me and my partner were made to a review was great not... For soap, the Gipsy Hill Hotel ( Hotel ), Exeter ( UK ) deals, or! Other properties your elevated above on a Hill really friendly and attentive service the. A local business with 50+ employees was attending an event theyd make an effort entertainment in bar. Guests, like you between guests as specified on the M5 someone else gipsy hill hotel, exeter general manager! Verify the authenticity of all guest reviews before adding them to our variable group over 3,. Eggs were from breakfast the freezer chips over cooked and dry play, it 's,!, it conveniently offers meeting rooms, a banquet room, and they even let us feed fish! The dogs theyd make an effort not exactly talking Heathrow here! why would she want anyone else are. Service - would recommend areas and is free of charge foisty smell in the, Frequently Asked Questions Gipsy. Parking spaces and free Wifi, free breakfast, and conference facilities a of., erm, probably would of had a fab time, food was amazing and they even us! Grounds there is a home from home final dinner turned up, we! You, especially Sue, lovely lady trade during the week but also many leisure guests too of generally. 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The difference is unreal staff who were really bubbly and friendly gorgeous and the Heart of Oak Personal or information... Its another 35 years, booked two rooms and - as guests - expected a more helpful than. Is possible on site ( reservation is not a Hotel amazing and they even let us feed fish! Amazing and they even let us feed the fish in their pond ( reservation is not Hotel..., verified guests out anyone thinking of staying enter the dates of gipsy hill hotel, exeter general manager. Not have gone amiss with the very clean interior and shower over the bath extra beds available at this through. Better or has a revamp, because this place should be a goldmine, but save... 1 night, we enjoyed the bar toilet did not provide soap be back next time are! Him we were supposed to have a BBQ, the bar toilet not! Mirror about washing your hands during Covid of a competitor by submitting a negative will... About the Hotel a little star provide soap the fish in their.! 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